cisco Systems is an American MNC tech conglomerate. The company has headquarters in San Jose, California, in the centre of Silicon Valley. Cisco develops, manufactures and sells networking hardware, software, telecommunications equipment and other high-technology services and products. Currently, it is inviting applications for Technical Support Engineer-TAC Engineer – Security Firewalls at Cisco, Bangalore.
Provide how much do computer scientists make level consultation/troubleshooting complex and rare network topologies with mixed media protocols to Large Enterprise Cisco customers on voice and video technologies.
Work on complex problems where analysis of situations requires an in-depth evaluation of factors. Provide systems/product training to customers and contributing to building a knowledge base for customer support and internal partners. Focal point for high impact, large account problem resolution. Collaborate with VARs, OEMs, end-users, and internal engineering departments to drive quality into the product. Interacts across HTTS(High Touch Technical Services) teams and development teams at peer level. Interacts with Technical leaders / Development partners within Cisco and with customer end technical leads.
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